Frequently Asked Questions

A question? We probably have the answer.

We have gathered here the answers to the most frequently asked questions in order to offer you a simple, clear and serene shopping experience.

Your satisfaction is at the heart of everything we do.

Frequently Asked Questions

🔄 What is the return policy?

We operate a 14-day return policy, which means you have 14 days after receiving your item to request a return.

🌍 Delivery Times & Delivery Areas?

Samara delivers throughout Europe and worldwide. Delivery times vary depending on the destination.

  • EUROPE: 2 to 7 business days
  • REST OF THE WORLD: 7 to 12 business days
Where are your products manufactured?

Our products are manufactured in the United Arab Emirates. We carefully select our manufacturing partners to ensure that our products are of high quality and offer fair value for money.

💸 What are the shipping costs?

Shipping costs are calculated based on your location and the items in your order. You will always know the shipping cost before making your purchase.