Terms of service

Welcome to SAMARA. The terms “we,” “us,” and “our” refer to SAMARA. SAMARA operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (collectively, the “Services”). SAMARA is a store powered by Shopify, which enables us to provide the Services to you.

The following Terms and Conditions, together with any related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you give us your consent to allow any minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 – OUR PRODUCTS

We have made every effort to accurately display our products and services in our online stores. However, please note that product colors or appearance may vary depending on the device you use to access the store, as well as your device settings and configuration.

We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match exactly what is displayed in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product offered to any person, geographic region, or jurisdiction on a case-by-case basis.


SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. SAMARA reserves the right to accept or refuse any order at its sole discretion. Your order is not accepted until SAMARA confirms acceptance. Payment must be received and processed before an order is accepted.

Please review your order carefully before submitting it, as SAMARA may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.

Returns or exchanges are accepted only in accordance with our Refund Policy.

You represent and warrant that your purchases are for your personal or household use only and not for commercial resale or export.


SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping and handling fees, or customs or import duties.

Prices shown in our online stores may differ from prices offered in physical stores or other third-party platforms. We may offer promotions from time to time that are governed by separate terms. In the event of a conflict, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase and account information for all transactions. You agree to promptly update your account information, including your email address and payment details.

You represent and warrant that:
(i) the credit card information you provide is accurate and complete;
(ii) you are authorized to use the credit card;
(iii) charges incurred will be honored by your credit card issuer; and
(iv) you will pay all charges incurred, including applicable taxes and shipping fees.


SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once products are handed over to the carrier, title and risk of loss pass to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content included in the Services, including trademarks, text, images, graphics, videos, audio, and their design and arrangement, is owned by SAMARA, its affiliates, or licensors and is protected by intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any content without our prior written consent.

All trademarks, logos, product names, and slogans of SAMARA are trademarks of SAMARA or its affiliates. Shopify trademarks belong to Shopify. All other trademarks are the property of their respective owners.


SECTION 7 – OPTIONAL TOOLS

You may be provided access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available,” without warranties of any kind. Your use of such tools is entirely at your own risk.


SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for examining or evaluating their content or accuracy. Accessing third-party websites is done at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

[MERCHANT NOTE: This section must not be removed or altered.]

SAMARA is powered by Shopify, but all purchases are made directly with SAMARA. Shopify is not responsible for any aspect of the sales between you and SAMARA. You expressly release Shopify from any claims arising from your transactions with SAMARA.


SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understood these policies.


SECTION 11 – FEEDBACK

If you submit feedback, ideas, suggestions, or reviews, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and distribute such feedback for any purpose.


SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be errors or inaccuracies related to product descriptions, pricing, promotions, shipping fees, or availability. We reserve the right to correct such errors and to cancel orders if information is inaccurate.


SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property rights, transmit malicious code, or engage in abusive, fraudulent, or harmful conduct. We reserve the right to terminate access for violations of these Terms.


SECTION 14 – TERMINATION

We may terminate your access to the Services at any time without notice. Obligations incurred prior to termination will survive termination.


SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied. Some jurisdictions do not allow certain warranty disclaimers, so these limitations may not apply to you.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, SAMARA and Shopify shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless SAMARA, Shopify, and their affiliates from any claims arising out of your violation of these Terms or your use of the Services.


SECTION 18 – SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and SAMARA and supersede any prior agreements.


SECTION 20 – ASSIGNMENT

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.


SECTION 21 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws and courts of the jurisdiction where SAMARA is headquartered.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.


SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to: contact@by-samara.com
Website: www.by-samara.com